Help Center

Everything you need to know about working with Reetse

Frequently Asked Questions

You can request a quotation in two ways:

  • Visit our Quotation Page and select from our pre-made packages
  • Use our calculator on the quotation page to customize your services and get instant pricing
  • Fill in your details and submit - we'll get back to you within 24 hours

Depending on your project, you'll receive:

  • Logos: PNG, JPG, SVG, and AI/EPS source files
  • Posters: High-resolution PDF, PNG, or JPG (print-ready)
  • Videos: MP4, MOV (optimized for social media)
  • Websites: Full source code and access to hosting

We want you to be completely satisfied with your design:

  • Logo projects include 3 revision rounds
  • Poster designs include 2 revision rounds
  • Website projects include unlimited minor revisions during development
  • Video ads include 2 revision rounds
  • Additional revisions can be requested at a small fee

Project timelines vary based on complexity:

  • Logo Design: 5-7 business days
  • Poster Design: 3-5 business days
  • Video Ads: 1-2 weeks
  • Informative Website: 2-3 weeks
  • E-commerce Website: 3-4 weeks
  • Portfolio Website: 1-2 weeks

Rush services are available for urgent projects at an additional fee.

We accept various payment methods for your convenience:

  • Bank Transfer (EFT)
  • Credit/Debit Card
  • PayPal
  • Cash (for local clients)

Payment is typically split: 50% upfront to begin work, 50% upon completion.

Yes! We can arrange printing for your designs:

  • Posters and banners
  • Business cards
  • Brochures and flyers
  • Signage and vehicle wraps

We work with trusted print partners to ensure high-quality results. Printing costs are quoted separately.

Absolutely! We can:

  • Create new materials that match your existing brand guidelines
  • Refresh or modernize your current brand identity
  • Expand your brand to new formats (print, digital, video)
  • Ensure consistency across all your marketing materials

Just share your brand guidelines or existing materials with us!

We're here to support you even after delivery:

  • Minor text/color changes within 14 days are complimentary
  • Larger changes can be quoted as a separate mini-project
  • Website maintenance plans available for ongoing updates
  • We keep your source files for 6 months for easy updates
01

Getting Started

Step 1: Request a quotation or contact us
Step 2: We'll discuss your project and send a quote
Step 3: Accept the quote and make the deposit
Step 4: We start designing!

02

During the Project

You'll receive regular updates and previews. We encourage feedback at every stage to ensure the final product exceeds your expectations.

03

Delivery & Support

All final files are delivered digitally. We provide guidance on how to use your new designs and offer ongoing support for any questions.

Still Have Questions?

Our team is ready to help you with any inquiries